Privacy policy
At Buyoria, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how you can contact us regarding your privacy.
By using our website or placing an order with Buyoria, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect information such as:
Full name
Email address
Phone number
Billing address
Shipping address
Order and purchase details
Payment-related information
Customer support messages
Reviews and feedback you provide
We may also automatically collect certain technical information when you use our website, including:
IP address
Browser type
Device type
Operating system
Pages visited
Website usage information
Date and time of your visit
We collect only information that is reasonably necessary for operating and improving our store and providing our services.
2. How We Use Your Information
We may use your information to:
Process and fulfil your orders
Process payments
Arrange shipping and delivery
Send order confirmations and delivery updates
Provide customer support
Process returns, refunds, and exchanges
Respond to your questions and requests
Improve our website, products, and services
Detect and prevent fraud or unauthorized activity
Maintain website security
Send promotional communications where permitted
Comply with applicable laws and legal requirements
We will use personal information only for lawful purposes and in accordance with applicable Indian laws.
3. Cookies and Similar Technologies
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that help websites remember information and provide a better browsing experience.
We may use cookies to:
Keep our website functioning properly
Remember shopping-cart information
Remember certain preferences
Understand how visitors use our website
Improve website performance
Analyse website traffic
Support marketing and advertising activities where applicable
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of our website.
4. Third-Party Services
We may use trusted third-party service providers to help operate Buyoria, including:
Shopify and other e-commerce technology providers
Payment gateways and payment processors
Banks and financial service providers
Shipping and delivery companies
Analytics providers
Marketing and advertising platforms
Fraud-prevention and security services
Customer-support services
These third parties may process information that is necessary for providing their services.
Third-party service providers may have their own privacy policies and terms. We recommend reviewing their policies where appropriate.
5. Payment Information
Payments may be processed through third-party payment gateways or payment providers.
Depending on the payment method you use, your payment information may be collected and processed directly by the applicable payment provider.
Buyoria does not intentionally store complete payment-card information on its own systems unless specifically stated.
6. Sharing of Information
We may share personal information when reasonably necessary with:
Payment processors
Shipping and logistics providers
Technology and hosting providers
Customer-support providers
Analytics and marketing providers
Fraud-prevention and security providers
Government authorities or law-enforcement agencies where legally required
Professional advisers where reasonably necessary
We do not sell your personal information as a standalone product.
We aim to share only the information reasonably necessary for the relevant purpose.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
If you believe that your account or personal information has been compromised, please contact us at:
buyoria.store@gmail.com
8. Data Retention
We retain personal information for as long as reasonably necessary to:
Fulfil orders
Provide customer support
Process returns and refunds
Maintain business and transaction records
Prevent fraud
Resolve disputes
Comply with applicable legal requirements
When information is no longer reasonably required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.
9. Your Privacy Rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
Request information about personal data we process
Request correction of inaccurate information
Request deletion where applicable
Withdraw consent where processing is based on consent
Raise a privacy complaint or grievance
Exercise other rights available under applicable Indian data-protection laws
To make a privacy-related request, contact us at:
buyoria.store@gmail.com
We may need to verify your identity before processing certain requests.
10. Marketing Communications
Where permitted and where you have provided the necessary consent, we may send you promotional emails, messages, or other marketing communications.
You can request to stop receiving promotional communications by using the unsubscribe option where available or by contacting:
buyoria.store@gmail.com
Transactional communications, such as order confirmations, payment updates, shipping updates, and important service notifications, may still be sent when necessary.
11. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact:
buyoria.store@gmail.com
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, you can contact us:
Buyoria
Email: buyoria.store@gmail.com