Terms of service

Welcome to Buyoria. These Terms of Service (“Terms”) govern your access to and use of the Buyoria website and your purchase of products through our online store.

By accessing our website, using our services, or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website.

1. Account Terms

You may create an account or provide your information during checkout to purchase products from Buyoria.

You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

You must not use another person's account without their permission or provide false or misleading information.

Buyoria may restrict or suspend an account where there is reasonable evidence of fraudulent activity, unauthorized access, misuse, or violation of these Terms, subject to applicable law.

2. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Product prices, discounts, promotional offers, taxes, and shipping charges may change from time to time.

The price applicable to your order will generally be the price displayed at the time you place the order, except in cases such as an obvious pricing error or where otherwise required by applicable law.

Available payment methods will be displayed at checkout and may include online payment methods and/or Cash on Delivery (COD), depending on product and location availability.

Payments may be processed through third-party payment providers. Their own terms and policies may apply.

If a payment fails, is reversed, or cannot be verified, Buyoria may delay or cancel the order where permitted by applicable law.

3. Product Descriptions

We make reasonable efforts to ensure that product names, photographs, descriptions, specifications, sizes, colours, and other information displayed on our website are accurate.

However, minor differences may occur due to:

Screen or device settings

Lighting and photography conditions

Manufacturing variations

Packaging changes

Product updates by manufacturers or suppliers

We do not intentionally misrepresent the products sold through our website.

If you receive a product that is defective, damaged, incorrect, or materially different from what was described or ordered, please contact us at:

buyoria.store@gmail.com

4. Order Placement and Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirms that we have received your order but does not necessarily mean that the order has been finally accepted.

Buyoria may cancel or refuse an order where permitted by applicable law, including circumstances where:

The product is unavailable;

There is an obvious pricing or listing error;

The delivery address cannot be serviced;

Payment cannot be successfully verified;

Fraudulent or unauthorized activity is suspected; or

The order violates these Terms or applicable law.

If payment has already been received for an order that we cancel, an applicable refund will be initiated through the relevant payment method.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days unless otherwise stated on the product page or at checkout.

Estimated delivery is generally 5–10 business days after dispatch, depending on the delivery location and courier service.

Delivery times are estimates and may be affected by factors such as:

Weather conditions

Public holidays

Courier delays

Transportation disruptions

Incorrect address information

Remote delivery locations

High order volumes

Other circumstances beyond our reasonable control

Customers are responsible for providing an accurate shipping address, phone number, and other delivery information.

For more information, please refer to our Shipping Policy.

6. Returns and Refunds

Returns, replacements, exchanges, and refunds are governed by our Return and Refund Policy.

Eligible return requests should generally be submitted within 7 days of delivery.

If you receive a damaged, defective, incorrect, or materially different product, please contact us as soon as possible at:

buyoria.store@gmail.com

Approved refunds will generally be initiated within 5–7 business days after the return/refund has been approved, subject to the applicable payment provider or bank's processing time.

For complete details, please refer to our Return and Refund Policy.

7. Promotional Offers and Discounts

Buyoria may offer promotional codes, discounts, sales, or other special offers from time to time.

Promotional offers may have specific terms, eligibility requirements, expiration dates, or product restrictions.

Unless specifically stated otherwise, promotional offers cannot be combined.

Buyoria reserves the right to correct obvious errors in promotional pricing or descriptions, subject to applicable law.

8. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose;

To commit or facilitate fraud;

To provide false or misleading information;

To impersonate another person or entity;

To place fraudulent or unauthorized orders;

To abuse promotional codes or discounts;

To interfere with the security or operation of our website;

To attempt unauthorized access to our systems or accounts;

To introduce viruses, malware, or other harmful material;

To scrape, copy, reproduce, or commercially exploit our website content without authorization; or

In any manner that violates applicable Indian law.

Buyoria may take appropriate action against prohibited activity, including cancelling fraudulent orders or restricting accounts, subject to applicable law.

9. Intellectual Property

Unless otherwise stated, the content on the Buyoria website, including our logo, brand name, text, graphics, photographs, designs, product descriptions, and other materials, is owned by or licensed to Buyoria.

You may use our website for personal and non-commercial shopping purposes.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, marketing tools, customer-support services, and other technology providers.

These third parties may have their own terms and privacy policies.

Buyoria is not responsible for third-party services or websites except to the extent required by applicable law.

11. Privacy

Your use of our website may involve the collection and processing of personal information.

Our Privacy Policy explains what information we collect, how we use it, how it may be shared, and the rights available to you.

You can contact us regarding privacy matters at:

buyoria.store@gmail.com

12. Disclaimer

We make reasonable efforts to keep our website, product information, and services accurate and available.

However, we do not guarantee that the website will always be uninterrupted, completely error-free, or free from technical issues.

Nothing in these Terms is intended to exclude or limit any consumer right, warranty, remedy, or protection that cannot legally be excluded or limited under applicable Indian law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Buyoria will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or products.

However, nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited under applicable Indian law.

Nothing in these Terms is intended to remove or restrict your statutory rights as a consumer.

14. Force Majeure

Buyoria will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, transportation disruptions, strikes, government actions, internet or telecommunications failures, courier disruptions, or similar events.

Where reasonably possible, we will take appropriate steps to minimize the impact of such circumstances on customers and orders.

15. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable consumer-protection laws and the jurisdiction of competent consumer authorities or commissions, disputes relating to these Terms or purchases made through our website shall be subject to the jurisdiction of the courts located in:

[CITY, STATE, INDIA]

Nothing in this section is intended to prevent a consumer from exercising any statutory right or remedy available under applicable Indian law.

16. Changes to These Terms

Buyoria may update these Terms from time to time to reflect changes to our business, services, or applicable legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

We encourage you to review these Terms periodically.