Shipping policy
At Buyoria, we aim to make your shopping experience simple and convenient. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer standard shipping across serviceable locations in India.
Available shipping options will be displayed at checkout based on your delivery location and order.
Cash on Delivery (COD) may be available for selected products and locations.
2. Order Processing Time
Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed, where applicable.
Orders placed on weekends or public holidays may be processed on the next business day.
During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer.
3. Delivery Time
After dispatch, orders are generally delivered within:
5–10 business days
Delivery times may vary depending on your location, courier availability, weather, public holidays, transportation conditions, and other circumstances beyond our reasonable control.
The estimated delivery time does not include the order-processing period unless otherwise stated.
4. Shipping Costs
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Standard Shipping: [SHIPPING COST]
If free shipping is offered on a particular product or order, the applicable offer will be clearly displayed on the website or at checkout.
5. Order Tracking
Once your order has been shipped, we may provide tracking information through email, SMS, WhatsApp, or your order/account page.
Tracking information may take some time to become active after the courier receives the shipment.
If you have not received tracking information within a reasonable period after dispatch, you can contact us at:
buyoria.store@gmail.com
6. Delivery Delays
We work with delivery partners to deliver orders within the estimated timeframe. However, delays may occasionally occur because of:
Weather conditions
Public holidays
Courier delays
Transportation disruptions
High order volumes
Incorrect or incomplete addresses
Remote delivery locations
Government restrictions
Other circumstances beyond our reasonable control
If your order is significantly delayed, please contact us at buyoria.store@gmail.com with your order number.
7. Incorrect or Incomplete Address
Customers are responsible for providing an accurate and complete delivery address, including the correct phone number and PIN code.
If an order cannot be delivered because of an incorrect or incomplete address, repeated failed delivery attempts, or refusal to accept the package, additional shipping charges may apply if the order needs to be shipped again.
Any applicable refund or re-shipping arrangement will be handled according to our Return and Refund Policy and applicable law.
8. Damaged Packages
If your package appears damaged when delivered, we recommend taking photographs or videos of the package and product and contacting us as soon as possible.
Please contact:
buyoria.store@gmail.com
We may request photographs, videos, or other information to help us investigate the issue and determine the appropriate solution.
9. Lost or Missing Orders
If your order appears to be lost, missing, or incorrectly marked as delivered, please contact us at:
buyoria.store@gmail.com
We may coordinate with the applicable delivery partner to investigate the shipment.
10. International Shipping
We currently ship only within India.
International shipping is not available at this time.
11. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Buyoria
Email: buyoria.store@gmail.com